For Immediate Release
Contact: Doug Bentz
(304) 927-6200
Tuesday, September 5th, 2023
Spencer, W.Va. — Roane General Hospital is proud to announce that its Long Term Care Facility has earned a 5-star rating from the Centers for Medicare & Medicaid Services (CMS). This distinction represents the highest level of achievement within the national CMS rating system.
The 5-star rating is based on exceptional performance across three critical areas: health inspections, staffing, and quality of resident care. Earning this recognition demonstrates the facility’s continued commitment to providing compassionate, consistent, and high-quality care for every resident.
“Our Long Term Care team works tirelessly to ensure each resident feels safe, respected, and truly cared for,” said Cassandra Hildreth, Vice President of Nursing Services. “This rating is a reflection of their dedication, professionalism, and genuine concern for the individuals and families we serve every day.”
The CMS 5-Star Rating underscores the facility’s mission to provide exceptional long-term care close to home. From maintaining rigorous clinical standards to fostering a warm and supportive environment, the team’s efforts continue to elevate the level of care available to the Roane County community and surrounding region.
“We are proud of our dedicated staff and deeply grateful to the residents and families who trust us with their care,” said Doug Bentz, CEO of Roane General Hospital. “The trust our community places in us inspires us to strive for excellence every day.”
To learn more about Long Term Care and Roane General Hospital’s other services, visit roanegeneralhospital.org.
About Roane General Hospital
Based in Spencer, W.Va., Roane General Hospital (RGH) is a health system dedicated to the delivery of high-quality, cost-effective health care across its primary and secondary service areas of Roane, Calhoun, Jackson and Wirt counties. The RGH network includes a critical access hospital with a 25-bed inpatient, acute-care unit; a 35-bed Swing Bed rehabilitation unit; a Level IV Trauma Center; five rural health clinics; a Long-Term care facility; and the Center for Wellness complex. RGH offers a wide range of services that include primary care, acute walk-in care, cardiology, cardiac and pulmonary rehabilitation, general surgery, imaging services, infusion services, interventional pain management, neurosurgery, oncology and more. In recent years, RGH has become increasingly focused on improving the health of its patient population through its innovative Prescription for Your Health (P4YH®) Program. For more information about RGH, visit roanegeneralhospital.org.